About us.

We are thrilled to share our story with you and give you a glimpse into who we are and what we stand for. We are driven by a passion for excellence and a commitment to making a positive impact in the world. We believe that our values, our people, and our culture are what set us apart and make us unique.

Who we are.

Starts with you delivers property services to ethical landlords seeking a kinder, fairer, more prosperous society. We maintain, manage and inspect properties to keep buildings safe and occupants happy. But there is so much more than meets the eye. All our profits are retained in the business to support our social purpose or gift-aided to charity. We also deliver life-changing social programmes to break down barriers, build confidence and empower people to reach their full potential. This isn’t your corporate social responsibility from the past, it’s a shift in the way business is done.

We are an independent subsidiary of Bolton at Home, a housing association that owns and manages 18,000 homes across the borough of Bolton. Together, we work to improve the quality of properties for occupants.


Our values define who we are and what we stand for. They guide our decision-making, shape our culture, and influence our interactions with clients and partners.


We are ambitious for ourselves, our company, the people, and places where we work. Using our initiative, drive, and energy we learn, grow and aim to be the best we can be.

Empowering (People)

We empower people to help them to live better lives. We support colleagues, customers, and partners to develop the knowledge, skills, and confidence to live and work independently,
achieve their goals and to be their best self.


We have integrity. You can rely on us; we are open, honest, and trustworthy. We respect each other and the people and places where we work and deliver on our promises.


We are passionate about the people we work with and the places where we work. We love what we do. We are positive and enthusiastic, creating time and space to have fun at work.

One Team

We are one team. Stronger together, we lead by example, take personal responsibility and ask for help when we need it; we celebrate diversity, respect our colleagues, and thrive in an inclusive no-blame culture.

Get to know us a little better.

Get in touch

Drop us a line and one of our experts will be in touch.